Emztography | London Photographer

FREQUENTLY ASKED QUESTIONS


Screenshot 2020-04-24 at 17.11.07.png

How do I book? I’d
love for you to be our
Photographer / Videographer!

Hey, I’m so stoked you’d like to work together! Fill in my contact form here or fire me an email at hello@emztography.co.uk. Woop!

 
 

What are ‘add ons’ and what do you offer?

As part of my mission to make professional photography & videography accessible to more people, I offer ‘photography add ons’ or ‘videography add ons'. These are heavily reduced ‘add on’ services I offer if you decide to book me as either your London Photographer or London Videographer. This means that you’ll be able to book a Photographer and Videographer at a fraction of the price it usually would be.

How does it work?
It’s very simple! When you book me as your London Photographer, this automatically makes you eligible to book one of my Videography add ons at a heavily discounted price instead of paying for the full price of the Videography service.

And when you book me as your London Videographer, you’ll automatically be eligible to book one of my Photography add ons at a heavily discounted price instead of paying for the full price of the Photography service.

 

Is the reservation fee / retainer refundable?

No unfortunately not! The non-refundable retainer is there to lock your date in, and is a pinky promise that I won’t book any weddings/photoshoots/video shoots for that date.

For weddings, I require a 50% non-refundable retainer at booking to secure your spot. The remaining is due three weeks prior.

For photoshoots and videoshoots, I require a 50% non-refundable retainer at booking to secure your spot. The remaining is due two weeks prior.

 

How do you accept payment?

I accept payment via PayPal + bank transfer. If none of those options don’t work for you, don’t panic! We’ll be able to work it out.

 

Can I have the unedited versions of the photographs/videos or the RAW files?

Sorry! No unedited material or content will be released. This is to prevent myself from theft. And hey, you’re hiring me for my style and editing and I’m sure you’ll love the final edits so much you won’t need the RAWS!

 

For weddings/photoshoots, how many images can we expect to receive? For Videos, what will be the duration of it?

For weddings, there is no cap on the amount of photographs you’ll receive in your final gallery. As a London Wedding Photographer, I understand the unpredictable nature of weddings and I’d hate to restrict you to X amount of images. I think it’s rather unfair! You’ll also receive 5 ‘sneak peek’ photographs because I know that excited and giddy feeling of wanting to relive your day.

For photoshoots, I offer different packages, and each package has a different amount of images included. Enquire here to find out more.

For videos, what is delivered differs on a project to project basis. Together, we’ll discuss the needs of each video as I completely understand that each project is unique. Enquire here to find out more.

 

Can we have all our photos from our photoshoot? For video, can we have all the content?

For photographs: if you want more images outside your package, you’ll have the option of upgrading and purchasing the entire gallery, or extra images. These will all be edited.

For videos: this option isn’t currently available.

 

What’s the delivery time? I’m too excited.

For photoshoots: I ask that you patiently wait 14 days.

For weddings: I ask you to wait 30 days.

For videos: because of the nature of video, this will be agreed once we finalise what we will be creating together.

 

I need the photos/videos immediately! Can you do a rush edit?

‘Rush editing’ is a service that I offer subject to my availability. This will be billed extra - shoot me an email at hello@emztography.co.uk and we can sort something out.

 

For photoshoots, how do we pick the locations? I have no idea of the best London spots! For video, where will we film?

For photoshoots: If you’d like an on-location shoot which is popular for London lifestyle photography and London engagement photography, I’ll send you my bespoke location guide featuring the most beautiful locations. This ranges from lakes and forests to London skylines and cityscapes - if you see a location there that takes your fancy, we can totally shoot there! If you’d like to have an in-home session which is popular for London family photography, that’s cool by me too. Depending on the style you’d like to go for, you’re more than welcome to rent a studio / airbnb which I have done many times.

For video: each project differs in terms of needs. We’ll be able to work something out together.

 

How far can you travel for our shoot? What about for our wedding?

For weddings: As a Destination Wedding Photographer, I travel far and wide! For national weddings: a small travel fee applies for travel outside the M25. For international weddings, a small travel fee applies as well as expenses.

For photoshoots and videoshoots, a small travel fee applies for travel outside of TFL London Zone 1-3. Totally worth it for a bomb location!

 

Where do you live?

London! But I travel nationally and internationally all the time for photoshoots and videoshoots - nowhere is too far.

 

For photoshoots, can we order prints of our images?

Of course you can! Costs will vary with size.

 

For photoshoots/videoshoots, can we incorporate our dog? Bring beer to our shoot?

Of course you can. Bring your pup, your lucky charms- you name it! I want you to be comfortable and in your element.

Screenshot 2020-04-24 at 17.09.34.png